Glenn Kerbein

Skills

• Familiarity with HTML and CSS, and knowledge of PHP and SQL.
• I have a passion for network security, particularly web application security.
• I use GNU/Linux at home for my personal computer, and local fileserver, namely the Gentoo metadistribution. I use Debian on servers I administer.

Education

• El Molino High School
  • 7050 Covey Rd.
    Forestville, CA 95448
  • Graduated early 2007
• Santa Rosa Junior College
  • Certificates:
    • CIS Information Technology: Cisco Certification Training in CCNA Skills Certificate (2011)
    • CIS Information Technology: IT Essentials Certification Training in A+ Skills Certificate (2011)
    • Dean's Highest Honors Fall 2011 and Spring 2011 semesters
  • Member: Phi Theta Kappa
  • Currently attending.

References

• Kathleen Stewart
  • Position: Owner, Downtown Bakery and Creamery
  • Relationship: Employer
• Dave Fitzsimmons
  • Position: General Manager, Autonet Mobile
  • Relationship: Employer
• Dr. Scott Rosen (homepage)
  • Position: Professor, Santa Rosa Junior College
  • Relationship: Teacher

Extracurricular activity:

• NBLUG
  • July 10, 2012
  • Topic: "Have You Tried Turning It Off and Back On Again?: A Case Against Broader Patentability"

Career Objcetive:

Begin and advance a career in law. I want to be an in-house attorney for an IT firm.

Previous employment:

IT Experience

• Kendall-Jackson Winery
  • February 25, 2011
  • Position: Help desk job shadow
  • Followed the help desk team in how they deal with trouble tickets, cloning Blackberry devices, deploying images onto laptops, and managing tickets.
• Autonet Mobile
  • March 2011 - present
  • Position: Support Agent
  • Tier 1 technical support. Filed and handled tickets using Salesforce.com. Received phone calls, emails, and voicemails. Diagnosed connectivity issues and router reactivations.
• MPICT/NSF Capstone
  • Position: network administrator job shadow
  • May 26, 2011 - June 3, 2011
  • Two week grant for a job shadow in Paris. Accompanied by a lecture series on advanced networking topics. The class rubric was built around two fictional companies merging networks, and how each team would implement technologies to accommodate the merger.
    The companies we visited included Orange, Societe Generale, Paris Chamber of Commerce, and City of Paris.

Public contact

• Downtown Bakery and Creamery
  • August '09 until April '10
  • 308A Center St.
    Healdsburg, CA 95448
  • (707)4312719
  • Duties included taking and filling orders, cleaning the store, restocking, making espresso drinks
• San Carlos Cinemas, Airport Stadium 12
  • May 2009 to October 2009
• Downtown Bakery and Creamery
  • March 2007 until June 2009
  • 308A Center St.
    Healdsburg, CA 95448
  • (707)4312719
  • Duties included taking and filling orders, cleaning the store, restocking, making espresso drinks
• Mom's Apple Pie
  • Summer 2007 until Winter 2007
  • 4550 Gravenstein Hwy N
    Sebastopol, CA 95472
  • (707)8238330
  • Employed from 08/2006 until 04/2007
  • Greeted the public, prepared food and drinks to order, and sold various pastries.